Well-being First
At 115bet, Sports Betting and casino games are entertainment. When they stop being that, it's time to act. This page brings together practical tools, warning signs, and support resources so you can always play with balance and in control.
Platform Commitment
This isn't just talk. These are real tools, accessible to any player, available 24/7 directly from the account dashboard.
Set deposit, loss, and session time limits directly in your account. Limits take effect immediately — and reducing a limit is instant, while increasing one has a 7-day waiting period to ensure the decision is a conscious one.
Need a break? Set a 24-hour, 7-day, or 30-day pause with a single click. While it's active, deposits and bets are blocked. 115bet also automatically pauses promotional emails for the duration of your break.
For those who need a definitive block, self-exclusion closes account access with no set return date. No "come back and play" emails, no promotions, no commercial contact during the exclusion period.
Get a notification when you reach the session time you set for yourself. It's easy to lose track of how long you've been spinning slots or following a live Libertadores match — this alert puts you back in control.
Access your full history of deposits, withdrawals, and bets at any time in the player area. Seeing the real numbers of what you deposited, won — or lost — in any given period helps you make clearer decisions.
115bet's support team is available 24/7 in Portuguese to help you activate any responsible gambling tool. If you're unsure which limit to set or how the break feature works, just reach out via chat.
About the Program
A 115bet believes that betting on the Brasileirão, spinning slots, following the CBLOL, or trying your luck on a crash game should be an enjoyable experience. Entertainment, excitement, that thrill of landing a last-minute multi-bet — that's all part of it. The problem starts when gambling stops being fun and begins taking up space it shouldn't: the monthly bills, time with family, a good night's sleep.
Responsible gambling isn't about stopping. It's about playing within your real limits — in time, money, and emotional well-being. 115bet invests in tools that put that control back in the player's hands, because we know a sustainable betting platform is one where people play with their heads, not one where they play more than they should.
One important point: the vast majority of 115bet players will never have an issue with gambling. Betting occasionally, having a rough mental cap on what you're willing to lose in a month, and sticking to it — that describes most people. This program exists for cases where that balance starts to slip, so that when it does, the right tools and information are there for anyone who needs them.
If you spot any sign that gambling is becoming a problem — whether for yourself or someone close to you — 115bet's tools and the support resources on this page are here to help. You don't have to wait until things get worse to use them.
115bet is an adults-only platform. Registration requires a valid CPF and identity verification is carried out before withdrawals are released. Underage users identified on the platform have their accounts closed immediately and their deposits refunded. If you suspect a minor is using the platform, contact support immediately via live chat.
Keep in mind: Gambling is a form of entertainment, not a source of income. Never bet more than you can afford to lose. Don't chase losses — deciding to "win back" what you lost in a previous round by depositing more is one of the clearest signs of problematic behavior.
Responsible Gambling Principles
Decide how much you're willing to spend before you deposit — and treat that amount as a leisure expense, not an investment. If you lose it all within your budget, the entertainment has already happened.
Rent, electricity, water, groceries, your kids' school fees — that money is off the table when it comes to gambling. Set a monthly deposit limit on 115bet that fits your entertainment budget, not your essential expenses.
Set a session time limit and respect the alerts. One slots round turns into two, then three — and suddenly it's been three hours. The time alert is there so you make that call consciously.
Gambling to "take the edge off" stress, sadness, anxiety, or anger is a dangerous path. Your emotional state affects your betting decisions and can lead to spending far more than you intended.
Every game has its own RTP (return to player) and volatility. Understanding these characteristics helps set realistic expectations — and helps you choose games that better suit your profile and budget.
115bet's deposit, loss, and session time limits are there to be used — not just mentioned. If you feel gambling is getting out of hand, activate a break right away before making any more decisions.
Available Tools
All tools are available 24/7 in the player area, with no need to contact support — though the team is always on hand to help.
Sets the maximum amount you can deposit per day, week, or month. Decreases take effect immediately. Increases require a 7-day waiting period — enough time to reconsider an impulsive decision.
Available in the dashboardSets the maximum amount you can lose within a defined period. Once the limit is reached, bets are automatically blocked until the configured period resets.
Available in the dashboardReceive alerts after reaching your configured session time — 30 min, 1 hour, 2 hours. You can also set your session to close automatically when the limit is reached.
Available in the dashboardBlocks deposits and bets for 24h, 7 days, or 30 days. Activates immediately, with no need to confirm through support. Promotional emails are also paused for the duration of the break.
Active immediatelySelf-exclusion is the most definitive tool available. Once activated, access to the account is blocked with no automatic return date. 115bet sends no promotional communications during the exclusion period — no bonus emails, no match notifications, no invitations to return. To reactivate the account after the exclusion period, you must contact support and go through an assessment before access is restored. Self-exclusion can be requested via 24h live chat or by email at contato@115bet.best.
Requested via support| Tool | Takes Effect | Reduce | Increase |
|---|---|---|---|
| Deposit Limit | Immediate | Immediate | 7 days |
| Loss Limit | Immediate | Immediate | 7 days |
| Time Limit | Immediate | Immediate | 24 hours |
| Account Break | Immediate | — | After the period ends |
| Self-Exclusion | Immediate | — | Via support |
All tools are available at: Account → Settings → Responsible Gambling. If you prefer, the 24h live chat can activate any tool in under 3 minutes.
Warning Signs
Recognizing the signs early is the first step. These behaviors, especially when recurring, deserve attention.
Using money set aside for bills, rent, groceries, or other fixed expenses to make deposits on the platform is a serious warning sign that should not be ignored.
Making a new deposit right after a loss in order to "win back" what you lost is one of the most common patterns of problematic gambling behavior.
Feeling the need to hide from family or friends how much you're depositing or how much time you're spending on the platform is a significant sign that something is off.
Feeling anxious, irritable, or restless when you can't access the platform or when betting isn't available may be a sign of dependency.
Logging in just to "check the odds" and leaving hours later, or starting a slots session thinking you'll play for 20 minutes and staying much longer — especially if this happens regularly.
Canceling commitments, giving up hobbies, pulling away from people close to you, or letting your work performance suffer because of time or thoughts spent on gambling.
Self-Assessment
Check any statements that apply to your experience over the past 30 days:
I deposited more than I had planned to at some point.
I gambled trying to win back money I had lost.
I ended up playing longer than I meant to.
I thought about gambling when I was stressed, anxious, or feeling low.
I avoided telling someone close to me how much I had deposited.
I felt I needed to bet more and more to get the same thrill.
Need to Talk to Someone?
If you or someone close to you is going through a tough time — whether related to gambling or anything else — CVV offers free, confidential emotional support 24/7 by phone at 188 or at cvv.org.br. The service is completely confidential and non-judgmental.
Step by Step
The process is simple and takes under 2 minutes. No phone call needed, no document to submit — it's all done directly in your dashboard.
Log in with your email and password on your phone or computer. The site runs directly in the browser — no app download required.
Click on your profile picture in the top right corner and select "Settings". The responsible gambling menu is visible right on the first screen.
All tools — deposit limit, loss limit, time limit, and break — are grouped in this section with clear explanations of how each one works.
Choose the type of limit, set the desired amount or period, and confirm. The limit takes effect immediately — you'll see the confirmation on screen.
If you need an immediate break or self-exclusion, reach out via 24/7 live chat. An agent will activate the tool in under 3 minutes, no red tape.
Learn More About the Program
A 115bet continuously invests in its responsible gambling program because it understands that player well-being and platform sustainability go hand in hand. A platform where people play in a balanced way is one that works well in the long run — for players and for the business.
This means 115bet does not send "play more" promotions to players who are on an active break or who have reduced their limits. It means bonuses are not designed to pressure players into depositing more than they are comfortable with — the terms are always clear before activation. And it means support is trained to identify and properly handle situations that indicate problematic behavior, without judgment.
The platform also monitors gambling patterns that may indicate risky behavior — such as a sudden spike in deposits, frequent bets placed immediately after withdrawals, or repeated very long sessions. When these patterns are detected, 115bet may proactively reach out to remind the player of the tools available. This contact is never a sales approach — it is strictly a care-driven outreach.
Ultimately, no responsible gambling tool replaces conversation. If you or someone close to you is struggling, talking to someone you trust — whether a family member, a friend, or a healthcare professional — is always the most important step. The resources below can help you find that support.
Free, confidential emotional support available 24/7: call 188 or visit cvv.org.br. Available every day of the year for any difficult situation — not just crisis.
The SUS CAPS network offers free treatment for gambling dependency and related disorders. Find your nearest location through the Ministry of Health website or by calling your local UBS.
Frequently Asked Questions
Play Responsibly
Sports Betting, slots, crash games, and live casino — all with real control tools available 24h. Create your account, set your limits, and play with the peace of mind that comes from being in control.
18+ only · Please gamble responsibly · Limit tools available 24/7