Terms and Conditions 115bet — Full Terms of Use

By accessing the 115bet, clicking "Sign Up" or making any deposit, you expressly confirm that you have read and agree to these Terms and Conditions in their most recent version. 115bet reserves the right to update this document at any time, and the version in effect is always the one available on this page, identified by the last updated date at the top of the document.

These terms apply to all users of the platform, regardless of the type of game or bet placed — whether it's football from the Brasileirão, Copa Libertadores, e-sports such as CBLOL or Free Fire, slots, crash games, or live casino. By using any 115bet service, you automatically agree to all the rules described here.

To create an account and use the services of 115bet, the user must meet the following mandatory requirements:

• Be at least 18 years of age of age at the time of registration.
• Be a Brazilian resident and hold a valid CPF issued by the Receita Federal.
• Not having a previous active account or one closed due to terms violation at 115bet.
• Act on your own behalf — never on behalf of third parties or as a representative of another person.
• Not be registered as an active self-excluded player on the platform.

Registration is free and requires your full legal name as shown on your ID or driver's license, CPF, a valid email address, date of birth, and a personal password. 115bet may request additional documents for identity verification at any time — particularly before processing withdrawals above a certain amount. Failure to provide the requested documents within the given timeframe may result in temporary account suspension.

The user is solely responsible for keeping their access credentials — username and password — confidential, and for all activity carried out from their account on the 115bet. The platform cannot be held responsible for unauthorized access resulting from the user's own failure to protect their account information.

If you suspect unauthorized access, misuse of your account, or a compromised password, contact 115bet support immediately via live chat, available 24 hours a day. The security team will take the necessary steps to protect the account, including a temporary block while the situation is investigated.

• Never share your password with anyone, including family members or friends.
• Do not use the same password for 115bet that you use for other services.
• Enable two-factor authentication when available on the platform.
• Regularly check your betting and transaction history in the account area.
• If you suspect underage use, contact support immediately.

A 115bet accepts exclusively Brazilian payment methods. All amounts are processed in Brazilian reais (R$) and no foreign currency conversion is performed by the platform. Accepted deposit and withdrawal methods include:

• Pix — recommended method, instant deposit, withdrawal in up to 3 minutes
• Boleto bancário — processing time of up to 3 business days
• Credit and debit card (Visa and Mastercard)
• PicPay e Mercado Pago
• TED Transfer via Nubank, Itaú, Bradesco, Banco do Brasil, and other Brazilian banks

The minimum deposit amount is R$ 20.00. The minimum withdrawal amount is R$ 20.00. 115bet does not charge a fee for Pix withdrawals. For withdrawals above R$ 5,000.00, full identity verification is required before processing. The user is responsible for providing correct banking details — withdrawals sent to incorrect Pix keys provided by the user cannot be reversed by 115bet.

All bonuses and promotions offered by 115bet are subject to specific terms published on each offer's page. The general conditions applicable to all promotions are:

• Every bonus carries a rollover requirement that must be met before the balance becomes available for withdrawal.
• Rollover is calculated on the bonus amount received, not on the deposit amount.
• Bonuses not used within their validity period are automatically cancelled with no possibility of recovery.
• Bonus balance and real balance are kept separate in your wallet — bets draw from your real balance first.
• Only bets placed on eligible markets count toward rollover completion.
• 115bet reserves the right to cancel bonuses if bonus abuse or the use of multiple accounts is suspected.

The 100% welcome bonus up to R$ 1,000.00 is exclusive to new players on their first deposit. Players who have already used this bonus on a previous account are not entitled to it on a new account, regardless of the reason the original account was closed. All other bonuses — weekly reload, cashback, free spins, and VIP bonus — have their own eligibility criteria and conditions described individually on the 115bet promotions page.

Sports betting at 115bet cover Brasileirão Série A, Copa do Brasil, Copa Libertadores, NBA, UFC, Formula 1, e-sports such as CBLOL, VCT Brasil, and LBFF, among others. By placing a bet, the user agrees to the following rules:

• Confirmed bets cannot be canceled, except in situations covered by the void policy.
• If a match is postponed or canceled, bets are voided and the amount is returned to the wallet.
• For e-sports series, if a match within the series is canceled, the specific tournament rules determine the outcome.
• Cash out lets you settle a bet before the final result, at the value calculated in real time based on the current odds at the moment of the request.
• In the event of a technical error resulting in clearly incorrect odds (odds outside standard market range), 115bet reserves the right to void bets placed at those odds and return the staked amount.
• Rollover on parlay bets is calculated based on the combined final odds multiplied by the amount wagered.

Odds are set by the 115bet team based on market data and may change up until the market closes before a match begins. 115bet does not guarantee the availability of specific markets for all sporting events. Live betting may be temporarily suspended during critical moments of a match for odds adjustment.

The casino games at 115bet — slots, live casino, crash games such as Aviator, JetX, and Spaceman, and all other games — are operated using random number generators (RNG) certified by independent entities. The RTP (return to player) for each title is available on the game's page. 115bet does not manipulate results and has no technical ability to interfere with the RTPs set by providers.

• All casino game outcomes are determined by a certified, independent RNG.
• Technical issues during a game session that cause an interruption are handled in accordance with the game provider's rules.
• Winnings obtained during technical failures that cause abnormal game behavior may be canceled following an investigation.
• Crash games use results generated by verifiable algorithms — users may request proof of fairness through support.
• Demo mode gameplay does not generate real winnings and does not count toward bonus rollover.

115bet reserves the right to remove or replace games from its catalog without prior notice, subject to changes in provider agreements. Progressive jackpots accumulate according to each title's specific rules and are paid in full to the winner once the activation condition is met.

A 115bet believes that sports betting and casino games should be a form of entertainment. The platform provides responsible gambling tools in the account area, available to any user who wishes to use them:

• Deposit limits: Set daily, weekly, or monthly limits. Limit increases have a 7-day waiting period before they take effect.
• Loss limits: Sets the maximum amount you can lose within a given period.
• Session time limits: Receive alerts or be logged out after a configured play session.
• Account pause: Suspends deposits and bets for 24 hours, 7 days, or 30 days. Takes effect immediately.
• Self-exclusion: Permanently blocks access. 115bet does not send promotional communications during the exclusion period.

115bet is exclusively for users aged 18 and over. Minors identified on the platform have their account immediately closed and all deposits returned. If you believe you may be developing a problematic relationship with gambling, contact CVV at 188 or at cvv.org.br, available 24 hours a day. The 115bet Responsible Gambling page contains more information and support resources.

The following conduct is strictly prohibited on the 115bet and may result in the immediate closure of the account, cancellation of bonuses, and retention of pending balances for investigation:

• Creating more than one account per CPF, email address, or device.
• Use false information or another person's details during registration or identity verification.
• Exploit technical system flaws to gain unfair advantages in sports betting or casino games.
• Use automation software, bots, or scripts to place bets or manipulate outcomes.
• Making deposits solely to meet bonus rollover requirements with no genuine intention to play.
• Coordinate bets with other players to manipulate odds or markets.
• Attempting to launder money or conduct any other illicit financial activity through the platform.
• Threatening, harassing, or using offensive language toward the 115bet support team.

115bet continuously monitors suspicious activity and reserves the right to investigate any account at any time. During an investigation, withdrawals may be temporarily suspended until the process is complete. The platform fully cooperates with Brazilian authorities in cases of identified illicit activity.

The user may request voluntary account closure at the 115bet at any time through 24h support. Prior to closure, pending withdrawals are processed and available real-money balances are returned via Pix. Uncompleted bonuses are canceled at the time of closure.

115bet may compulsorily close an account in the event of:

• Violation of any item in section 9 of this document (prohibited conduct).
• Proof that the account holder is under 18 years of age.
• Submitting false documents or fraudulent information.
• Reasonable suspicion of illicit activity or money laundering.
• Account inactive for more than 24 consecutive months.

In the event of compulsory account closure due to a terms violation, 115bet may hold pending balances until the investigation is complete. Balances confirmed as legitimate — originating from the user's own deposits, not from bonuses — will be returned after the investigation, except in cases of proven unlawful activity.

A 115bet is not liable for:

• Financial losses resulting from the user's own betting decisions.
• Temporary service interruptions caused by scheduled maintenance or third-party technical failures.
• Deposit delays caused by slowdowns in banking systems outside the platform.
• Unauthorized access to the user's account resulting from the user's own negligence in handling their credentials.
• Outcomes of sporting events, casino games, or e-sports — 115bet does not interfere with results.

The platform makes every reasonable effort to keep services available 24 hours a day, but does not guarantee uninterrupted availability. In the event of failures affecting active bets, 115bet follows the procedures outlined in the sports betting and casino sections to handle affected situations fairly for the user.

A 115bet may update these Terms and Conditions at any time. When this occurs, the last updated date shown at the top of this document will be revised, and in the case of material changes, users will be notified by email at least 7 days before the new conditions take effect.

Continued use of the platform after new terms take effect constitutes automatic acceptance of the changes. If you do not agree with the new terms, you must close your account before the effective date of the changes, following the process described in Section 10.

For questions about these Terms and Conditions, your account, deposits, withdrawals, or bonuses, please contact the 115bet through the following channels:

• Live chat: available 24 hours a day, 7 days a week, directly on the platform — average response time under 3 minutes.
• Email: contato@115bet.best — for matters requiring attached documentation or more detailed analysis.

All 115bet customer service is provided exclusively in Brazilian Portuguese by a specialized team. 115bet has no public social media support channels for account-related matters — always use the official channels listed above to keep your account secure.